Privacy Policy

This policy is effective as of 1st January 2026

Introduction

House of Wunder Investments, S.L.U., with its registered office at Carrer de Sant Domingo, 16. 07001 Palma, Balearic Islands, Spain, tax identification number (NIF) B-22618938, registered in the Commercial Registry of Mallorca (Sheet PM-103894 and IRUS number 1000453235869), is the owner of the Internet domain [•] and is responsible for processing the personal data provided by users through this website.

At House of Wunder Investments, S.L.U., we are firmly committed to safeguarding your personal data and ensuring that it is not used inappropriately.

By submitting your personal information and using our online services, you confirm that you have read and understood the conditions governing the processing of your personal data as described in this Privacy Policy. We undertake to comply with the applicable national and European data protection laws, with the aim of processing personal data in a lawful, fair, and transparent manner.

This policy applies to

• Visitors to our website
• Customers
• Users of our products and services

The purpose of this Privacy Policy is to let you know how we collect, use, store, share, retain, transfer and process your Personal Information. This policy also describes your choices and rights with respect to your Personal Information and how to exercise those rights. “Personal Information” is any information relating to an identified or identifiable individual.

We may amend this policy from time to time. We encourage you to review this policy periodically, as changes will be posted on this page. If we make any material changes to this policy we will provide prominent notice. If you do not agree with this policy, you should not use our website, products or services.

This Policy covers:

Who Is Responsible For Processing Your Data

The entity responsible for processing your personal data is House of Wunder Investments, S.L.U., with its registered office at Carrer de Sant Domingo, 16. 07001 Palma, Balearic Islands, Spain, and tax identification number (NIF) B-22618938 (hereinafter, “House of Wunder”), owner of House of Wunder brand.

What Personal Information We Collect

We collect various types of information depending on how you interact with us and what products or services you use.

Personal Information you provide to us

If you fill out a form on our website that requires contact information such as signing up for a newsletter, submitting a request for information or products and services we will collect and process that information to provide you with communication, products or services. These types of Personal Information may include:

• Full name
• Email address
• Postal address(delivery and billing address)
• Telephone number
• Date of birth
• Company name
• Tax identification number
• Payment and
• Billing information.

Personal Information collected when you visit our website

When you use our website, we may automatically collect Personal Information such as IP address, user - agent information (which is automatically sent by your web browser and may include device type) and information collected by cookies and other similar technologies. You can find more information on our Cookie Policy page.

Personal Information collected when you use our products or services

When you use our products and services, we collect other types of Personal Information. These types of Personal Information include:

• Username
• IP Address
• Name
• Email address
• Postal address (delivery and billing address);
• Telephone Number
• Age
• Gender

We may also collect usage data regarding your use of our products and services, and this data may contain Personal Information.

We also collect payment and billing information when you register for the use of our products and services. For example, we may ask you to provide a billing address for your account and payment information. We use this information solely to process payments and
deliver our products and services.

Unless otherwise noted in this policy, we act as the “controller” of personal data that we collect and process.

How We Collect Information

We collect Personal Information from you when you visit our website or use our products and services. Some of this information is provided by you and some is collected automatically.

How We Use Your Information

We process your personal information for the following purposes:

• To provide our products and services. House of Wunder processes personal information only when it is required to perform and manage the contract established between you and House of Wunder. This primarily involves the management of online purchases, payment processing through any available method, issuing invoices and duplicates, handling customer claims or service requests, and providing after-sales support such as order tracking, exchanges, and returns. We may also process information to ensure customer protection and prevent misuse or fraudulent activity involving your data.
• To respond to your requests for information.
• To contact you with updates about our services. House of Wunder may use your personal data to communicate with you for specific purposes, such as sharing news or updates about our products and services, providing customer support, or handling inquiries and complaints submitted through our customer service channels. We may also process your information to monitor the quality of our services and improve user satisfaction.
• To market and advertise our services, including sending marketing communications, with your consent.
• To analyze and improve our website and services.

The Legal Basis for Collecting and Processing Information

We use the following legal bases for collecting Personal Information:

• We may collect or process information with your consent, such as when you subscribe to our newsletter, ask for information, or sign up for services.
• We may collect or process information we need to provide our services or fulfill a contractual obligation.
• We may collect or process information to fulfill a legal obligation.
• We may collect information when we have a legitimate interest to do so, such as for marketing, as long as our legitimate interests are not outweighed by your rights.
• We may collect or process information if necessary to protect the vital interests of the user or another individual.

How We Share Information

We share Personal Information with our partners, as needed to provide our services. We share Personal Information with service providers such as accountants, payment processing companies, and other vendors we use to operate our website and provide our products and services.

Our vendors and service providers are not permitted to use your personal information for any other purpose than to provide contracted services. Vendors are not permitted to use your personal information for their own marketing, and are not allowed to share your information for marketing purposes.

We may share personal information in response to a legal summons or subpoena, or if required by law enforcement agencies.

How Long We Retain Your Information

How long we keep Personal Information that we have collected depends on the type of information and the purpose for which it was collected. After a reasonable period of time or the completion of the purpose for which it was collected, we will either delete or anonymize personal information.

We retain Personal Information where we have an ongoing legitimate business purpose to do so, for example to resolve disputes or to comply with ongoing legal obligations.

We retain your personal information for as long as it is needed to provide our services to you and to fulfill our legal obligations and for a reasonable period of time after such services are completed.

Cookies and Other Tracking Technologies

Cookies are small files stored on your web browser when you visit our website. Some cookies last only as long as you remain on the website; others, called “persistent cookies” may be stored for longer periods of time. These cookies can make browsing easier by storing your password or your preferences regarding how you use the website. Cookies collect information such as the IP address of your computer, your browser settings, and information about how you use the website. Your general location may be estimated from your IP address. Some cookies track users’ activity on our website, apps, and services in order to deliver personalized advertising to you on this and other websites.

If you would like to opt out of cookies, you may change the settings on your web browser to reject or delete cookies. You may also find more information about cookies, including how to opt out of interest-based advertising, at www.cookiesandyou.com (https://www.cookiesandyou.com/).

More information about how we use cookies may be found in our Cookie Policy (http://localhost:3000/cookie-policy).

Your Rights Regarding Access to and Control over Personal Information

If you reside in the EU/EEA, you may have the following rights with regard to your personal information:

• Right of information and access - You have the right to access your Personal Information we have about you and to be provided with a copy of your Personal Information.
• Right to rectification - You have the right to correct or update your inaccurate or out of date Personal Information.
• Right of erasure - You have the right to request that your Personal Information be permanently erased/deleted.
• Right to restrict processing - You have the right to restrict the processing of your Personal Information.
• Right to object to processing - You have the right to object to specific types of processing of your Personal Information.
• Right to portability - You may ask to receive a portable copy of your personal information in a format that may be transferred to another organization.
• Right not to be subject to decisions based solely on Automated Decision Making - You have the right not to be subject to decisions based solely on automated processing.
• Right to complain to a data protection authority - You have the right to complain to a supervisory authority in the country in which you reside, details of which can be provided upon request.
• Right to withdraw consent - If you have given us consent to collect or process your Personal Information, you may withdraw that consent at any time.
• The Right to Non-Discrimination - We may not discriminate against you if you exercise your privacy rights.

If you wish to exercise any of these rights please contact us.

We may charge a reasonable fee if your request is not valid under applicable law, repetitive or excessive. We may also request additional information from you in order to verify your identity before processing your request.

Information for California Residents

The California Consumer Privacy Act (CCPA) applies to information collected from California residents. Residents of California have the following rights with regard to their personal information:

• The Right to Know and Access Information
  
  The categories of personal information we collect is described above in the section entitled “ The Information We Collect”. California residents may submit a verifiable request regarding the information collected, the types of sources from which personal Information is collected, the purposes for which information is collected, and the specific personal information collected about them.
• The Right to Have Personal Information Deleted
• The Right To Portability: California residents may request a copy of their personal information in a format that can be transferred to another person or entity.
• The Right to Non-Discrimination: We may not discriminate against you if you exercise your privacy rights.

You may be asked for more information in order for us to verify your identity when you make a request. You may exercise your rights by sending us an email.

We do not sell Personal Information to third parties (pursuant to California Civil Code Sections 1798.100-1798.99, also known as the California Consumer Privacy Act of 2018.

The sections above “What Personal Information We Collect” lists the categories of Personal Information we have collected in the preceding 12 months.

International Data Transfers

Personal Information may be transferred from users residing in the European Union to our servers, partners, or vendors located in the United States and other non-EU countries where there may not be an adequacy opinion issued with respect to that country. We have taken appropriate safeguards to ensure that Personal Information remains protected wherever it is transferred. When we transfer Personal Information of individuals in the European Economic Area (“EEA”), Switzerland or the United Kingdom (“UK”) to the US, we make use of the Standard Contractual Clauses and the UK Addendum as well as additional safeguards where appropriate.

Security

We take all reasonable steps to protect the information we receive from you from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, but no security measures are perfect; the risk of a data breach is possible.

Contact Us

If you have any questions about this privacy policy, or if you want to exercise your privacy rights as outlined above, please contact us at info@houseofwunder.com